HP

Dear Andy:

Thank you for contacting Hewlett-Packard.

 

Unfortunately, HP does not offer a current replacement to the HP Touchsmart tx2z Series Notebook with an AMD processor.  However, HP does offer the HP Touchsmart tm2t Series Configure To Order (CTO) Notebook.

 

Some features for the HP Touchsmart tm2t Series Configure To Order (CTO) Notebook include:

 

- Genuine Windows 7 Home Premium 64-bit or Genuine Windows 7 Professional 64-bit

- 4GB, 6GB, or 8GB memory options

- 12.1" diagonal High Definition HP BrightView LED Touchscreen (1280 x 800)

 

For more information on the HP Touchsmart tm2t Series Configure To Order (CTO) Notebook log on at:

 

http://www.shopping.hp.com/webapp/shopping/computer_can_series.do?storeName=computer_store&category=notebooks&a1=Category&v1=Ultra-Portable&series_name=tm2t_series&jumpid=in_R329_prodexp/hhoslp/psg/notebooks/Ultra-Portable/tm2t_series

 

You may purchase this product or other products directly from Hewlett-Packard, at the HP Home and Home Office Store.  Please visit our web site at:

 

http://www.shopping.hp.com

 

You may also call 1-888-999-4747.

 

To locate a Hewlett-Packard authorized reseller(s) in your area, please visit our web site at:

 

http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us

 

The web sites above were sent out with no spaces in the addresses.  They will sometimes arrive with spaces where they should not be, due to the way the email sends.  You may need to copy the web site addresses, line by line, into your computer web address window and remove the spaces.  I apologize for any inconvenience this may cause.

 

You can also purchase an HP service agreement, known as a Care Pack, for many in-warranty HP products.  For more information and details about Care Packs, please visit our website at:

 

http://www.hp.com/go/lookuptool

 

I hope I have thoroughly answered all of your presales questions.  Please reply to this message if we can be of further assistance.

 

For your convenience, you can also call our Presales Department at 1-800-752-0900 (8:30am - 8:30pm, Mon-Fri, and 10am - 7pm Sat, Eastern Time).  Our Hewlett-Packard representatives are trained professionals who can help you decide on the right HP product for you.

 

Once again, thank you for your interest in Hewlett-Packard products.  We value your business!

 

 

Sincerely,

 

Cristie

HP Presales Representative

Hewlett-Packard

Our advice is strictly limited to the question(s) asked and is based on the information provided to us.  HP does not assume any responsibility or liability for the advice given and shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this information.  Always back up your data. 

For more information, including technical information updates, please visit our Web site at:

http://www.hp.com/support

 

HP does not require you to send any financial data in your reply to this email.  As a prudent reminder, do not insert credit card details or other financial information in any e-mail replies.

 

 

 

Original Text

From:	sonofabunch1@gmail.com
To:	presales_support@mail.support.hp.com
CC:
Sent:	07/24/10 09:30:00
Subject:	HP questions before you buy

HP questions before you buy

Send from: http://h41112.www4.hp.com/pre-sales/us_en.html
Recipient: presales_support@mail.support.hp.com
Submission date: Sat Jul 24 11:32:20 2010

Category: prodcompare
Presales option: home or home office use
Product of interest: Touchsmart Laptops

Comments:
Hello, I have damnaged my Touchsmart tx2z, and am making an insurance claim on it. The insurance agency would like to know what products in the touchsmart you have that would have an AMD processor in it, that would be comparable. I am not interested in an Intel processor. If none are available just let me know. Thanks -Andy

First name: Andy
Last name: Bunch
Company:
Email address: sonofabunch1@gmail.com
Phone: 9063997375
Country/Region: US
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