| Recently you received an e-mail inviting you to participate in a Web-based survey from Bank of America. If you have not already taken the opportunity to access the survey, we again invite you to provide your opinions. The survey is regarding the recent phone call that you, or someone in your household, made to Bank of America’s customer service department on 06/1/2010. The voice of the customer is very important to Bank of America as it continually monitors and improves its customer service. Your feedback is key to evaluating Bank of America’s performance. You can provide your feedback on Bank of America’s customer service performance by completing a brief 5 minute survey. To participate in the survey, click on the Web address below. http://survey1.sendyouropinions.com/survey.aspx?I.project=w1020e&id=236724&password=nwmtf If that does not launch the survey, please cut and paste the link into your browser bar or type in the following web address: http://survey1.sendyouropinions.com/survey.aspx When you reach the login screen, please enter the following information: Your project ID is: w1020e For your convenience, the survey is available 24 hours a day, seven days a week through 06/09/2010, and can be accessed from any computer with Internet access. If you have difficulty accessing the survey, please refer to the Technical Assistance link below. http://www.sendyouropinions.com/tech_faq.htm QUESTIONS / COMMENTS: OPT OUT: Bank of America Email, 8th Floor, 101 South Tryon St., |
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